FAQs

What locations do you suggest in the Lafayette, LA area?

Use link to suggested picture locations; include (*within a 30 mile radius of Lafayette/ if outside of the 30 mile radius, there will be a $100 trip charge)

How do I receive my pictures after my photo session?

By offering the streamlined process outlined below of delivering photos, we are providing a convenient and personalized experience for you. This attention to detail and customer-focused approach aligns well with our passion for photography and our goal of creating an online photography platform for you.

  •  **Notification:** Once the photo session is completed, you will promptly be sent a notification either through text or email, based on your preference. This notification will serve as a friendly update that your photos are ready for viewing.
  • **Digital Gallery Link:** Within the notification, you will receive a secure and personalized link to the digital photo gallery where the unedited photos from your session are stored. This gallery acts as a convenient online platform where you can access your pictures at your convenience.
  • **Accessing Unedited Photos:** Upon clicking the provided link, you will be directed to the digital photo gallery. Here, you will be able to view all the unedited photos captured during the session. The gallery will have user-friendly navigation, allowing you to browse through the images easily.
  • **Choosing Photos:** Within the digital gallery, you can explore the collection and select the specific number of unedited photos that correspond to the photo package you purchased. This step empowers you to curate your preferred shots.
  • **Confirmation:** Once you have made your selections, you will be prompted to confirm your choices. This ensures that the chosen photos align with the package you invested in and avoids any potential confusion.
  • **Editing Process:** After we receive your selections, we will initiate the editing process. This is where our expertise comes into play, as we enhance and refine the chosen images to achieve the desired aesthetic and quality.
  • **Notification of Edited Photos:** When the editing is complete and the photos are perfected, we will send another notification to you. This time, the notification will include an updated link that grants you full access to download the edited pictures.
  • **Downloading Edited Photos:** By clicking the provided link, you will gain immediate access to download your edited photos in high-resolution. This step allows you to have the final, polished images that you can cherish and share.

 -----------------------------------------------------------------------------------------------------

How long are shipping times?

Your products will ship within two days, and then take up to two weeks to reach your doorstep

Do you ship internationally?

We offer worldwide shipping.

What is your return policy?

We offer any-reason for 28 days from purchase. Terms and conditions apply

Can I cancel the order?

You CAN cancel your order if you do so BEFORE  it has been collected by the shipping carrier. We do try and get our orders out quickly, so we ask you to let us know straight away.

Unfortunately, once orders have been shipped they can't be canceled. do offer free returns however, so get in touch with one of our customer support staff and we can arrange a refund.

Do you do back orders?

No. We do not do back orders. If an item is out of stock, our Customer Loyalty Team will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be canceled unless a replacement item is requested.

The item I want is out of stock. What do I do now?

We are very sorry that the item that you need is out of stock. Visit us daily to know about the latest update of our collections.

What currency are the prices I see on the site?

All prices are USD.